Vacation Rental Policies

Reservations and Deposits

We begin accepting new reservations and previewing homes after October 15th for the following year. Partial Rentals (3 night minimum), available in the off season and in some homes in season. Deposits equal 1/2 of the rent plus all taxes and fees, when applicable. Taxable areas: Bethany Beach 7%; Fenwick Island 7.5%; South Bethany 8%, Ocean View 5%, Millville 2%.  Reservations made less than 30 days prior to arrival date must be paid in full at time of booking.

Final Payments

The balance of your agreement is due 30 days prior to check-in and will automatically be charged to card on file. 

Trash pick-up

Trash collection days depend on the area where you are staying.

Air Conditioning

A/C units are designed for a 15-degree differential from outside temperatures to inside temperature after 24 hours of continuous operation. Maximum efficiency is 74 degrees. Please be sure the breaker is on and that all doors and windows are closed.

Refrigerators

Please allow adequate time for the refrigerator to cool newly placed food and beverages. It takes approximately 24 hours to re-adjust itself. DO NOT adjust the settings. If refrigerator or freezer controls are set to high, no cold air goes into the refrigerator.

Grills

Grills are to be used in designated areas only. Grills are not allowed at some communities.

Occupancy

Occupancy is STRICTLY limited to the number shown on your agreement regardless of the amount of bedding. Each property described on our Internet site indicates the number of persons allowed at any time, including children.

Non-Smoking Homes

Please respect the wishes of owners and do not smoke in homes. All of our properties are non-smoking. 

Pets

MOST homes are NOT dog friendly properties. Violation will result in eviction.

Dog properties are clearly marked. Dog friendly homes require a refundable deposit, additional cleaning charge and some have additional pet fees. There is a 1-2 dog max and certain breed restrictions and weight restrictions may apply. See listing for details.  

Furnishings

Each rental property is privately owned and is furnished according to the owners’ individual style. Basic equipment and furnishings for a comfortable vacation are provided. Items such as microwaves, TVs and WIFI, ice makers or hot tubs are provided in some but not all properties as a courtesy of the owner. Immediate repair in the event of breakdown is NOT guaranteed. GUESTS WILL NEED TO SUPPLY THEIR OWN linens, towels, beach towels, toiletries, paper and soap products.  Linen package is available for additional fee. Not all homes supply beach equipment, baby supplies or bicycles. (Ask agent for details) These items may be rented from local rental services. Ask agent for more information. 

Parking

Parking is limited. Ask your agent for the number of spaces available. Boat trailers, motor homes and campers are not allowed in most areas. Parking permits, where needed, are available for one car if the owner has supplied one. Two keys are given with each rental property at check-in. Additional keys, if available, may be obtained at the agents’ discretion. A $75 check for the key/permit deposit will be refunded only if ALL keys and permits are returned promptly at check-out time, which is 10 a.m. Refund checks are valid for 90 days. Bethany – Parking permits and meters are in effect May 15 to Sept 15th 10 a.m. until 11 p.m. on Garfield Parkway, Hollywood, Campbell & Central Avenue. 10 a.m. to 4 p.m. on all other streets. You will need a permit to park on the street but not in driveways or yards of the rental properties. Parking permit areas will be posted with permit signs. Check signage for valid permits and areas.

Maintenance and Repairs

It is the rental guest’s responsibility to report any needed maintenance or repair problems as soon as possible. Reasonable wear and tear are the responsibility of the property owner. However, if you do cause any damage in the property, you must report the problem and pay for repairs that exceed the limit of your Security Deposit Waiver.

Security Deposits

All Confirmation Agreements will be assessed a non-refundable Security Deposit Waiver in the amount of $50. This waiver will cover accidental damage up to $1000.

Swimming Pools and Tennis Courts

Most community pools are open from Memorial Day to Labor Day, though some open in mid-June. Pool hours are set at the discretion of the condominium or club management and are subject to change. There will be NO REBATES given for discretionary pool closings. Several communities do require a non-refundable user fee, which is in addition to your total rental fee.

Cancellations

In the event of a cancellation or transfer, you are responsible for the full amount of your original agreement. Only IF we are able to secure for that property a new agreement for the same time period and dollar amount will your monies be refunded (less a 15% penalty on total gross rent). All cancellations must be put in writing and received by our office prior to re-renting.