Check-in Rules


32904 Coastal Highway
Bethany Beach, DE 19930
302-539-7511 ext 3005

Office Hours

Monday – Friday: 9:00 a.m. – 5:00 p.m. (year round) 

Saturday: 9:00 a.m. - 5:00 p.m. (May - Aug),  9:00 a.m.- 2:00 p.m (Sept - April)

Sunday: 9:00 a.m. - 1:00 p.m (May-Aug),  CLOSED (Sept-April)

To check-in: YOU MUST HAVE YOUR CONFIRMATION NUMBER (found on all correspondance)

Check-in hours are from 12pm to 5pm. Lessee must pick up keys, if unable to do so, a designated person must be 25 or older and must have a copy of the Confirmation Agreement.  Please plan your arrival accordingly. Keys are available as units are cleaned and all maintenace needed has been preformed (no earlier than 1PM). Please do not go to your rental unit before you check-in. You may use our convenient drive-thru window to check-in. If you will be arriving after 5pm we will place your check-in package in the RENTAL entry/lobby (will be unlocked).  Look for the envelope with your LAST name.
A valid credit card must be on file to check-in.
*Any discrepancies with the unit must be reported the day of check-in, including cleaning discrepancies.  If after hours, you may call the office at 302-539-7511 press 1 and leave a message.  Any maintenance issues will be addressed the next business day. DON'T forget to leave your address (where you are staying) and the phone number.

*GUESTS WILL NEED TO SUPPLY THEIR OWN linens, towels, beach equipment, and also toiletries, paper and soap products.

**NEW** We now offer Linen Rentals!! Please call us for pricing or to order. 

 You may contact them directly at: Gale Force Rentals: 800-321-1592 / 302-539-6244

KEYS: Two keys are given with each rental property at check-in.  Additional keys, if available, may be obtained at the agent's discretion. 

After hours (5pm-9pm) emergencies only (not WIFI/cable issues): (302) 855-3331
After hours (5pm-8pm) cleaning needs: (302) 462-6501

Sea Colony guests: see additional information in your check-in package. -- MUST have Confirmation Agreement to get parking permits/recreation badges.

Bethany Proper guests: MUST have confirmation agreement to get pool passes.  Take Confirmation agreement to the pool and the attendee will issue you wrist bands for the week.