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Checkin Rules

Check In Location

32904 Coastal Highway
Bethany Beach, DE 19930
302-539-7511, ext 3005

Office Hours

Monday – Friday: 9:00 a.m. – 5:00 p.m. (year round)
Saturday: 9:00 a.m. - 5:00 p.m. (May - Aug),  9:00 a.m.- 2:00 p.m (Sept - April)
Sunday: 9:00 a.m. - 1:00 p.m (May-Aug),  CLOSED (Sept-April)



Check-in hours are from 3pm to 5pm. Lessee must pick up keys, if unable to do so, a designated person must be 25 or older and must have a copy of the Confirmation Agreement.  Please plan your arrival accordingly. Keys are NOT available before 3pm. Please do not go to your rental unit before you check-in. You may use our convenient drive-thru window to check-in. If you will be arriving after 5pm we will place your check-in package in the RENTAL entry/lobby (will be unlocked).  Look for the envelope with your LAST name.

A valid credit card must be on file to check-in.
* Any discrepancies with the unit must be reported the day of check-in, including cleaning discrepancies. If after hours, you may call the office at 302-539-7511 press 1 and leave a message. Any maintenance issues will be addressed the next business day. DON'T forget to leave your address (where you are staying) and the phone number.


Guests can supply their linens, towels, beach equipment, and also toiletries, paper and soap products or rent linens. To rent, please call Gale Force Rentals at 800-321-1592 / 302-539-6244


Two keys are given with each rental property at check-in. Additional keys, if available, may be obtained at the agent's discretion. 

Other Information

After hours (5pm-9pm) emergencies only (not WIFI/cable issues): 302-855-3331
After hours (5pm-8pm) cleaning needs: 302-462-6501

Sea Colony guests: see additional information in your check-in package. -- MUST have Confirmation Agreement to get parking permits/recreation badges.

Bethany Proper guests: MUST have confirmation agreement to get pool passes. Take Confirmation agreement to the pool and the attendee will issue you wrist bands for the week.


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